Hilton Garden Inn Rome Airport

Well, having read the reviews, we were very worried about how this hotel would be. Happily, it was just fine for us. Nice staff, a totally adequate room, hotel looks well maintained, decent dining room. The shuttle worked fine.

What can I tell you? I arrived in the evening and left at 5am. The few people I had any contact with were nice and professional. The take-away breakfast was much appreciated.

Conveniently located near the airport. Quiet and clean with shuttle service that runs every 15 minutes or so.

Obviously a good location, with frequent free shuttle to terminals. Hilton standard of excellence, staff very friendly (and English-speaking). Room clean and well-appointed. Restaurant/bar is decent and 24-hour snack/beverage area is a plus. Minor complaints: there were some repairs being done on our floor, and there was a very strong toxic odor in the hallway in the morning; should have been properly ventilated. Shuttle driver didn’t announce any stops, and the screen in the bus is inaccurate- we had to rely on people in the know to get off at the right place for our terminal.

The hotel is very clean. The staff is great, from the receptionists, to the chefs, and the cleaning people. Their pizzas and other items are fantastic, I recommend the one with prosciutto and arugula on top! Beds are comfortable. Nothing was missing, really! The only thing I wished were that the neighbors cannot be heard. They can be very loud, slamming luggage, chatting on the corridors, jumping or walking in high heels. Ceilings are not sound proof. The hotel reviews suffered due to noise. They would get higher rates if occupants would be less noisy. I even had a neighbor who spoke for hours on the phone in Italian, and I understood all the Ins and outs of their business. This should not be allowed.